What does a Tax Help volunteer do?
Tax Help volunteers guide and encourage clients to prepare and lodge their own tax returns. They help people with simple individual tax matters to lodge their tax returns online with myTax, amendments, and also claims for refunds of franking credits. Volunteers can also help clients create a myGovExternal Link account and link to their online tax account.
You don’t need any special experience to be a Tax Help volunteer. Tax Help volunteers come from all areas of the community with a diverse range of ages and backgrounds. If you can spare a minimum of 3 hours per week each week between July and October, you can help.
You can become a Tax Help volunteer if you:
- are at least 18 years old
- have lived in Australia permanently for the last two years
- can use a computer or mobile device
- meet the requirements of a pre-engagement check (which includes a police records check)
- can complete training, online and in person.
How many volunteers are required?
DUSA is seeking between 2 – 3 volunteers for both the Burwood and Geelong campuses.
How will Volunteers be selected?
If you have successfully met the volunteer requirements and are shortlisted by DUSA, you will be invited to attend an interview.
If you are unsuccessful in obtaining a volunteer role at DUSA, you can apply to become a community volunteer for another Tax Help Centre.
Tax Help volunteers train between March and June each year.
Training is self-paced and online so you will need access to a computer and the internet.
An ATO community liaison officer will oversee and guide you through the training and support you once you begin delivering Tax Help at DUSA.
For addition information please visit https://www.ato.gov.au/Individuals/Lodging-your-tax-return/Tax-Help-program/
How to apply to be part of the Tax Help program
Applications for Tax Time 2019–20 open March 2020
You will be required to provide a Resume and confirm your eligibility to become a volunteer.