young woman in a green jumper sitting on a grey couch with a green cushion next to her in a counselling session
man on a brown leather couch looking desperate, his hand covering most of his face

Crisis supports: Phone helplines and webchats

Are you needing someone to talk to urgently? Feeling overwhelmed or impacted by a range of personal circumstances?
There are supports that can help.

Refer to the list below to access support 24 hours a day, 7 days a week.

Lifeline

Lifeline provides all Australians access to crisis support and suicide prevention services. Available 24/7. They can be contacted by calling 13 11 14, texting or webchat.

1800RESPECT

1800RESPECT provides Family violence support, information, counselling, and referrals to local services 24/7.
They can be contacted by calling 1800 737 732 or using the online webchat.

Kids Helpline

Kids Helpline can be accessed at any time for any reason for individuals aged 5 to 25.
They can be contacted by calling 1800 55 1800 or using the online webchat.

Beyondblue

Beyondblue provides mental health support, information, and resources nationwide 24/7.
They can be contacted by calling 1300 224 636 or using the online webchat.

Suicide Call Back Service

Suicide Call Back Service provides counselling for suicide prevention and for those impacted by suicide 24/7.
They can be contacted by calling 1300 659 467 or using the online webchat.

eHeadspace

eHeadspace provides free online telephone and web support for individuals aged 12 to 25 operating 9am to 1am 7 days a week.
They can be contacted by calling 1800 650 890 or using the online webchat.

QLife

QLife provides LGBTIQ+ peer support, counselling and referral for individuals from 3pm to midnight every day.
They can be contacted by calling 1800 184 527 or using the online webchat.

MensLine

MensLine Australia provides advice, counselling and support for Men across Australia regarding Mental health, family violence, addiction, relationships, stress and wellbeing.
They can be contacted by calling 1300 78 99 78 or using the online webchat.

Direct Line

Direct Line provides drug and alcohol counselling, information, support and referrals 24/7.
They can be contacted by calling 1800 888 236 or using the online webchat.

Gamblers Help Line Victoria

Gamblers Help Line Victoria provides support for anyone affected by gambling 24/7.
They can be contacted by calling 1800 858 858 or using the online webchat.

While DUSA makes every effort to ensure that the information provided is accurate and up-to-date, DUSA expressly excludes responsibility for any errors or omissions.

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